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Go to user’s profile, select 3 dots in upper right corner and select ‘unmatch’. if a guy only harasses one match or date, he can assume you reported him). No, not directly but depending on how many times someone behaves in a certain manner, they can assume it was you (i.e. Is Reporting Anonymous On Hinge? Does Hinge Tell Someone You Reported Them? Possible reasons you can select from both report and remove are: ‘not interested’, ‘fake profile’, inappropriate content’, ‘underage’, ‘offline behavior’, or ‘someone is in danger. These provide the same options except that remove offers a ‘no reason’ option.
#Hinge dating app faq upgrade#
Please try again at a later time (when trying to upgrade to preferred membership (contact hinge at the email above). We were unable to process your request right now. You can report any concerns about suspicious behavior from any profile page or messaging window or by emailing Try Again Later (Hinge Transaction Error) It is recommended you screenshot profiles in case he/she tries to block or unmatch you making it harder to report user down the road. Request A Refund From Hinge Customer Support: Ĭlick the three dots on the profile page to report the user. Hinge Frequently Asked Questions (Hinge FAQ’s) Hinge Support Email, Hinge Customer Service Email Customer Service Number, Hinge Support Phone Number, Hinge Contact Number It merely routes you to the page above at the beginning of the sequence. Hinge does not offer a more direct route to contact customer support through the app. You can read more about those cases here: Even if you are not abusive nor threatening, you can get banned on Hinge if your profile and communications suggest you are not seeking a relationship but rather something casual or a hookup. If this is regarding shadow-bans, getting banned or similar items, good luck. Scroll to the bottom and you will see a bar that says ‘ Contact Support‘. If none of those pages answer your questions, just open up this page directly or click ‘ Submit New Request‘: ĥ) Type in your question/concern and use as much info as possible: dates, times, details, screenshots, before/after photos, timestamps, timeline of events etc.Ħ) You will get more generic answers to questions.
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See for yourself below:ģ) Land on this page and click ‘ Support‘ Ĥ) Click the various help desk items.
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They use of AI to suggest questions, suggests answers to questions and then make you click through multiple pages to submit a ticket.
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Hinge is the most annoying app out there when it comes to contacting support lines. Apps like Hinge make you jump through hoops to get to their ticket page so I highlighted the ways to contact them directly.ĭating App Profile Critique & Photo Analysis: Special Offer! How Do I Contact Hinge: Submit A Ticket To Contact Customer Support Simply deleting accounts and uninstalling apps does not end paid subscriptions, these are often tied to Google/Apple store/phone purchases that need to be canceled independently of what you do on the app.īelow are the ways to get directly in touch with their support lines. Here are some helpful troubleshooting tips, contact email and phone numbers for the top dating apps.
#Hinge dating app faq how to#
How To Delete Your Bumble, Tinder, Hinge Accounts, Get Refunds On Match, eHarmony & MoreĪs an online dating photographer and profile consultant (based in San Francisco, serving clients in Los Angeles, NYC & beyond), I have seen it all. Users constantly complain about algorithm questions, alleged shadow bans, outright bans, violations of their terms of service, recurring payment charges, bugs around likes, messages and matches as well as questions around distorted photo uploads, reporting users and their bad behavior and other features of the apps. so that users are more likely to try paid subsciptions or forget to cancel their services.
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They are likely to not index pages about refunds, cancellations, free trials etc. Dating apps make it a pain to get in touch with their customer support lines – I don’t blame them.